Text clustering and summary techniques for CRM message management
نویسندگان
چکیده
منابع مشابه
Clustering Techniques for Text Mining: A Review
Rapid advancements of smart technologies, permits the individuals and organizations to store large number of documents in repositories. But it is quite difficult to retrieve the relevant documents from these massive collections. Document clustering is the process of organizing such massive document collections into meaningful clusters. It is simple and less tedious to find relevant documents, i...
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Organizations have found that functional approach to business destroys flexibility and agility by gaining experience over the time. The main weakness with Task-based organizations is that they can hardly act flexibly and adapt themselves to the changing environment. In today’s' dynamic and competitive business world, organizations focus significantly on managing and improving their business pro...
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با توجه به گسترش روز افزون تقلب در حوزه بیمه به خصوص در بخش بیمه اتومبیل و تبعات منفی آن برای شرکت های بیمه، به کارگیری روش های مناسب و کارآمد به منظور شناسایی و کشف تقلب در این حوزه امری ضروری است. درک الگوی موجود در داده های مربوط به مطالبات گزارش شده گذشته می تواند در کشف واقعی یا غیرواقعی بودن ادعای خسارت، مفید باشد. یکی از متداول ترین و پرکاربردترین راه های کشف الگوی داده ها استفاده از ر...
Comparing and Combining Dimension Reduction Techniques for Efficient Text Clustering
A great challenge of text mining arises from the increasingly large text datasets and the high dimensionality associated with natural language. In this research, a systematic study is conducted of six Dimension Reduction Techniques (DRT) in the context of the text clustering problem using three standard benchmark datasets. The methods considered include three feature transformation techiques, I...
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The idea of a decentralised, self-organising service-oriented architecture seems to be more and more plausible than the traditional registry-based ones in view of the success of the web and the reluctance in taking up web service technologies. Automatically clustering Web Service Description Language (WSDL) files on the web into functionally similar homogeneous service groups can be seen as a b...
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ژورنال
عنوان ژورنال: Journal of Enterprise Information Management
سال: 2004
ISSN: 1741-0398
DOI: 10.1108/17410390410566715